[Resolved] Travel Triangle — australia trip[protected] : i need trip poor service and cheating | |
I need trip speaks differently over call and upon payment responds with extended timelines and requirement of more money. I have to keep following up with i need trip for everything and they do not respond properly. They given incomplete information and upon payment change colours and ask for more money. My visa processing was delayed by 5-7 days even after documents been submitted to them. They promised to share ref. No. For visa processing by on monday june 24, but logged case on jan 28 eod. Post visa, on july 17 for balance payment and flight confirmation they asked me to pay rs. 1 lakh soon and remaining rs. 1 lakh in next few days. I asked for link for payment on july 17 but after 3-4 follow-ups they shared details. As soon as i paid 1 lakh, they told be that now you have to pay extra rs. 7000 for flights. My point is why should i pay more for delay at your end. Visa process was started late + on july 17 they did not communicate anything. On payment they started asking for more money. Rohit from i need trip started ignoring my calls. His manager disconnected my call while i was talking. Did nt receive my calls later on. Jatin from travel triangle, keeps telling me we will see what can be done. My trip start date is aug 2, 2019 and they donot reply to my calls and mails. My money, time is getting wasted and these ppl do not care. My holiday fun has already been spoiled. Request you to resolve my issue today. All communication mails done with rohit from i need trip and anisha from ops and satinder from visa team have been shared with jatin from travel triangle Please assist on urgent basis. Had i known that booking with you guys is going to give me so much stress and waste my money and time, i wouldn't have gone with you. This is really poor service. Was this information helpful? | |
Sep 15, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Jul 19, 2019 Travel Triangle Customer Care's response Hello Ushma, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Aug 05, 2019 Travel Triangle Customer Care's response Hello Ushma, Our team has looked into your query and has resolved it. Hope all is fine now. Regards, Aditi | Team TravelTriangle | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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