[Resolved] Travel Triangle — booking id: 3242877: pathetic service & fraud in travel triangle package | |||||
I booked a tour package of nanital, lanesdowne and jim corbett including 4 guys. The services provided during trip was really so pathetic and it was like hell for us. We asked to travel triangle agent for safari booking in jim corbett. Agent assured that your safari has booked there. We reached at our booked resort in jim corbett but in resort, manager has no information of safari booking. I called to agent. After so many effort agent picked call and provided the contact no of one person. When i dialed that no that was not reachable. In early morning at 5:56 am i got call from resort reception, and calling guy was asking to reach at resort gate for safari with in 5 min. Even after so late info of timing we reach at gate at 6:05 am. Safari driver asked that you already late even we didnt had any prior info of timing. Still we moved form the resort. In strart of safari, driver asked to come back in november for safari. Today we will not go for safari when you will come back here we will go and driver took away nearby highway. Driver asked that all the gates of safari park is closed we cant do any thing but we checked that 2-3 gates of safari park were open at that day. When we made some against conversation from driver, he took away us very far from the safari park. We requested to driver that please leave us at resort back. When we came back from there we called to agent but she (Agent name : nikita agrawal) didnt provide the proper response. Why this fraud is happening? Why travel triangle is looted to user? I return my money back. This was the worst trip i had from travel triangle. Regards, Shubham [protected] Was this information helpful? | |||||
Nov 25, 2018 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Travel Triangle Customer Care's response Hello Shubham, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Oct 25, 2018 Travel Triangle Customer Care's response Hi Shubham, Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now. Looking forward to you travel with us again soon. Regards, Aditi | Team TravelTriangle | |||||
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