[Resolved] Travel Triangle — cheated for honeymoon package | |||||
Aditya grand vacation - travel triangle Travel triangle appears to be professional cheaters. I was made to book a honeymoon package for jan '18 for mauritius and made false commitments. Was promised confirmation vouchers to be made available (Flight and hotel both) within 2 days of booking. Atter a rigorous followup of approx 25 days, i am being told that the agreed upon room category could not be made available and for higher room category i need to pay for the price difference. Also, after a long discussion with their seniors i was forcibly required to pay for the second installement and the increased price as well, and that i will be getting the vouchers within 24 hrs. Now these hrs converted into days and then again another statement came into picture that the vouchers shall be shared once entire payment will be made. These guys are frauds, had a very pathetic experience. Beware. Pallav agarwal Mob: [protected] Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Verified Support Nov 17, 2017 Travel Triangle Customer Care's response Hello Pallav, We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it. Regards, Team TravelTriangle Verified Support Nov 21, 2017 Travel Triangle Customer Care's response Dear Pallav, Thank you for writing to us. The concerned team has looked into your concerns and reached out to you regarding the same. Kindly note that the desired hotel room category was unavailable for the requested dates. Thus, you were offered an option of either accepting 100% refund or upgrading the room category at an extra cost. It was mutually agreed that you will be taking the upgraded rooms at an extra cost. Also, as conveyed by the team, the vouchers will be shared with you upon payment of the final installment. The hotel confirmation number has also been provided to you. Hope all is well now. We do look forward to making this trip a memorable one for you. Regards, Team TravelTriangle | |||||
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