[Resolved]  Travel Triangle — dispute in booking #3715761

Address:Ghaziabad, Uttar Pradesh, 201012
Website:traveltriangle.com

For the mentioned booking id, i have made a payment of 50000 and for the pending payment there a confusion of inr 1000 for which i have been contacting travel agent sweta ([protected]) since 30 december 2018 and she is not providing the solution. Since 03-01-19 sweta has not been picking up the call and on 07-01-19 after talking to the customer care team i requested for a callback and that also did not come.
I need to an urgent revert on my query and this is absolutely unprofessional of your organisation and employee to not contact the customer on repeated attempts.

Puneet
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Travel Triangle Customer Care's response
Hello Jyoti,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
Jan 08, 2019
Travel Triangle Customer Care's response
Hello Jyoti,

We have looked into your query and have resolved it. Hope all is fine now.

Regards,
Aditi | Team TravelTriangle
Complaint comments 

Comments

They didn't provide me honeymoon inclusion. Room decorations & candel light dinner. And abused to me when I said that I will deduct 2000/ RS. I have all this in writing on my mail.
Executive name: Lata Verma, shimla
Vendor company name: D'cent Holidays

Regards,
Himansu Singh
Thanks for your blog India Trekking & Tours, is trekking and tour management

company in India approved by Ministry of tourism, Government of India.
we provide Trekking Company In

India
Ladakh

Trek Package
Ladakh

Tour Package
Himalayan Trek Package
Kuari Pass

Trek Package
Kalindikhal Pass Trek Package
Himalayas Tour Package

We are Haridwar based tour operators with teams of experienced professionals
Haridwar Tour Package
Rishikesh Tour
Haridwar Rishikesh Tour
Dehradun Musoorie Tour

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travel Triangle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    582
    Pending
    66
    Resolved
    326
    Travel Triangle Address
    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
    View all Travel Triangle contact information