[Resolved]  Travel Triangle — Goa trip stay

We booked our goa package through travel triangle from 21 dec 2020 till 27 dec 2020.B ooking id:7661964

I must say that it was our worst experience ever this time with travel traingle.They alloted us a very bad agent .We were looted due to heavy cost being incurred of almost 60-70k just for local goa stay for 5 days.
Agent name:GoRelaxe.

The agent forced us to stay in grandeur d sanchi claiming it to be a great hotel of 4 star rating.Upon our arrival we were shocked to see the condition of hotel .It was not even 2 star hotel.All the residents staying were complainsome and complaining of it's fake rating on google.It seems the hotel offers good deal to its agent for bringing the clients there.The agent was so rude while we complained about the stay.He feared as if we officially complain on travel traingle and request for hotel change then extra money will be charged by travel triangle.We were looted and had to change our hotel immediately to a known 5 star hotel by paying so much excess money to the agent and this money was wasted which we already paid for the stay at grandeur d sanchi.

On arrival at the hotel we were shocked to see the conditions of the rooms and maintainance.The rooms were stinking with dampness in the whole room.The tv was not functional. The exhaust in the toilet was not functional.The room was not clean properly.This hotel gives its agents some special packages so the agent forced us to stay here claiming it to be a great hotel.Only its entrance has been decorated a bit n room quality is v bad.The breakfast was average types.Upon discussion with the staff they asked to stay in that room only since they didnot have bettr vacant room.We could not sleep in that bad smelling and unhygienic room.They looted us by taking huge amount of money n giving third class room.We immediately changed our hotel and have incurred huge loss.