[Resolved] Travel Triangle — no proper communication from travel triangle, service was very bad, harassment and threatening by driver and lumba travel - deepak | |||
I was looking for a sikkim package was suggested to me by travel triangle. Travel triangle guys sold me package of rs. 47000 with out flight & with flight its trip cost around 62500 (Totally worst & harassment & threatening trip). As per your written words and statement none of any points will covered . First day when we reached airport next 5 km driver stop the car without any information when i ask the same he told me deepak want to meet me?? Is this a right way to stop the car with family?? Well i said ok.. Then he asked money on cash without any prior information is this type of your services how dare to stop the car on road and ask for money on cash in front of driver on highway??? Cthen the same i text to shivani (Your trip person) but no response they stop the car and ask for money??? I said to him when i reached hotel then remaining amount will transfer and also i always pay your amount before date then why his harassment by your company?? Then i give 10000 cash and click the photo then after 30 mins shivani text me to give 10k cash?? Why ts happen is this a right way to ask money on road and stop the car with ladies i front of driver?? Well we reached hotel at 11 pm night timing the same timing deny/fake your written words just bcoz of time pass we reached or driver reached at 11pm. Day first driver fix the time at morning 8:30 am after 1 hour wait i called up but no response till 10 pm then i called and discuss the same with lumba (Fake travel) deepak and discussed the driver they switched off the mobile from last 2 hours and no update then deepak call him how??? Then after 2 hours hey reached and shouted with threatening that why you complaint with travel agent?? And take another car and using attitude words. They shouted in front of hotel staff " is this type of your professionalism and services then i call again to deepak to ask the change the driver and car but he deny and said you have to manage this driver i dont have another... After money you your response is this??? Then i told him if again he did the same i logged the fir against you (Deepak) and driver, unfortunately have to accept the trip for this # driver, whatever you mention over written statement regarding traveling time of points we never reached as per your written words/time and also whole day they waste my time not a single point they covered, next day when we reached udaan hotel they deny to give hotel room "said they dont have any room with balcony which i already booked and pay you" then i said the hotel staff give me a written statement that you give me this room then i accept the same they agree to give and after 30 mins they transfer my room to another one??? Now after my written they free one room??? This type of your hotel you booked. Have a lots of fake, harassment & threatening and i already i discussed the same with mr khan, shivani and astha but still no fruitful result and response from your side. We were very disappointing with travel triangle. We complained to travel triangle about this incident "shivani end of the day of # exp and trip waste of money trip... But "what can we do". We are are just like helpless. We have paid the money of rs. 47000 to the travel triangle. Your company are just pathetic, you were making only money to book packages. They give us fake words and commitment, harassment & threatening. Even they provided a cab from bagdogra to gangtok is in very bad condition. I trust and select trip from your company but its my mistake to select you its better to select mmt for the same. You are focusing on money, today i got a mail from mr faizal (Telephonic discussion with recording form last 3 days with 1-2 hours late night and discussed the whole story of fake and # trip even deepak-lumba travel using wrong words in front of faizal khan on record) so this type of your travel agent and is this type of your fake company and commitment every single day i waste my money and trip, so today they are saying we have already taken the action against lumba travel. But how do i know whether they have taken the action or not against lumba travel. They and your company spoiled my trip of gangtok and money Information for all traveler: don't book the packages from travel triangle. And soon the share the whole words with recording and pics (Driver purchase a alcohol between trip have all the pics and i already discuss the same with your person but no positive answer) i shared all with recording and pics to all traveler dont book any trip from your company its better to book a trip from another company to avoid such type of exp and waste of money. Vikas arora [protected] Was this information helpful? | |||
Mar 30, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 Travel Triangle Customer Care's response Hi Vikas, Apology for the inconvenience caused during the trip. We understand your grievance. It is unfortunate that you were not satisfied with the services offered. Our team has looked into your query & already offered the best possible resolution in this case. Unfortunately, we won't be able to offer the refund that you are looking for. A detailed explanation has been shared with you over email. We value our customers & equally valuable is their feedback. We assure that your feedback will not go unheard. Regards, Aditi | Team TravelTriangle Verified Support Feb 27, 2019 Travel Triangle Customer Care's response Hi Vikas, Please note that the team has shared a detailed explanation with you over the email on 14th Feb and also communicated the same over call. In case there is anything in particular that you would like us to elaborate, do let us know and our team will help address your query accordingly. Regards, Aditi | Team TravelTriangle | |||
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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Deepak from Lumba travels treatened me to end my trip mid way and travel triangle dint not respond for 4 hours with a reason that this was sunday...
Shame on lumba travels and travel triangle.