[Resolved]  Travel Triangle — no proper response from any one

Hi team my name is anubhav rai and my trip id is trip id:7014408 and my mobile no is [protected] i am planning to travel thailand in the month of march 27th but due to corona effect no flights are allowed and travel triangle them selves confirmed that this is not ideal time to travel and i have made payment 40000 and now i am cancelled my trip on 5th march 19 days gown but no reply no refund no apologies nothing and no response by customer care please help me and guide me to how i file case in consumer court
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Apr 26, 2020
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
Travel Triangle Customer Care's response
Hello Anubhav,

we are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
May 14, 2020
Travel Triangle Customer Care's response
Hey Anubhav,

It is unfortunate that you couldn't take this trip with us. Please note that as per the cancellation policy mentioned in the invoice, the best possible resolution has already been offered to you. Apologies for the inconvenience caused. We'd be glad if you would accept the same.

Regards,
Aditi | Team TravelTriangle
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