[Resolved] Travel Triangle — poor coordination and humiliation | |
I book a weekend tour with tt for shimla. I had a word with rishabh my first point of contact. I got a call from local tour and travel partner of travel triangle named north india tour and travels. They booked my package and gave my travel voucher. I got a voucher which has bus detail as in boarding place as rk ashram... Which was intial while booking was isbt kashmiri gate... Since i have paid half of the amount.. I left with no choice.. Than to go to rk ashram. I got a contact detail of bus coordinator Pramod. I reached boarding place which is pillar no.26 rk ashram... When i called me pramod he said... My booking is in different bus from majnu ka tila.. And i have to board the bus from rk ashram and then change from majnu ka tila. On top bus timing has been rescheduled to 9:30pm from 8:50pm We were supposed to stand on road with my family for 45min. Is this a joke... Why i have been took through such pain... I called so called travel triangle expert Mithun... Who was never available. I got a call from shivani from tt.. And then from mr. Neeraj who cooked another story... That one bus cancelled and that's y i was facing such issue.. Let me tell you.. For god sake.. Such local, fake and irresponsible person tries to cool off situation... Make situation more worse. . Thank you travel triangle for such rocking unexpected experience... U guys do Hundred of message from booking to onboarding.. And when needed... U r no where.. I will not allow anybody to make our experience ruined.. Feel like being cheated... Forget about planning any international trip with u guys... U can't manage domestic... Managing social media... Doesn't make u manage real-time experience... Need to talk to someone responsible... Also be ready for getting back what u have made my family been through.. A daughter 6 year old...in this scrocthing heat.. Standing on road.. What kind of travel experience. Is this??? Was this information helpful? | |
Jul 9, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Travel Triangle Customer Care's response Hello Vivek, We are sorry to hear about your experience. Please share your Trip ID/ Contact details at [protected]@traveltriangle.com, so that we can further look into it. Regards, Aditi | Team TravelTriangle | |
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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