[Resolved] Travel Triangle — refund for booking id: 4090064

mukesh515

from Gurugram, Haryana

Address:

H.NO. 139A, DAYANAND COMPLEX, Gurgaon, Haryana, 122001

I have come across travel triangle for my europe trip. I submitted booking amount of rs 10300 to sagar sharma (Travel triangle holiday expert) on 11th march. On 12th i called him for flight booking but he didn't pick my call. After 3-4 days he called me and told now flight charge has been increased by 10000 and that was not n my budget. Now i am calling him since last week to cancel my trip and refund my amount but he is not picking up my phone. Please have a look into this and help me to get my refund asap.

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Jun 7, 2019

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Mar 30, 2019

Updated by mukesh515 Still now I didn't get any resolution

Verified Support

Apr 02, 2019

Travel Triangle Customer Care's response Hello Mukesh,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Apr 11, 2019

Updated by mukesh515 Its been 9 days I didn't get any refund or resolution from travel triangle. Can you please look into this on priority.

Apr 18, 2019

Updated by mukesh515 Can I get an update on this?

Apr 19, 2019

Updated by mukesh515 Hi Aditi,

Can I get any point of contact where I can escalate this or I need to file a physical application complaint in consumer court?

Verified Support

May 01, 2019

Travel Triangle Customer Care's response Hello Mukesh,

We have looked into your query and have resolved it. Hope all is fine now.

Regards,
Aditi | Team TravelTriangle

May 01, 2019

Updated by mukesh515 Hi Aditi,

Its still not resolved. As per my last discussion with I Need Trip and Shubham from Travel Triangle, I can use my amount Rs 10300 for any hotel, flight booking domestic or international from anywhere wherever its cheaper. Last to Last weekend I have to visit kasauli and I tried to book hotels for their.It was costing Rs 9000 on MakeMy Trip and I Need Trip was booking in around Rs 20000. Its practically looking simple if its cheaper on MakeMyTrip then I will book it from same. But Shashank from I Need Trip told me he will talk to MD and next day first he asked he can and after that said they have no tie up from Make My Trip and can't make this booking and do their own behalf. I told him why you firstly say yes to me then he asked I say yes and now I am saying no (such an unprofessional behavior it was). After that I called to Shubham continuously for 3-4 days but he didn't picked my phone and message me talk to you later. Till now I didn't get any call from Shubham. Finally I have to cancel my trip due to all rooms booked and visit last weekend making booking on my behalf.

I am continuously disappointed with travel triangle while trip planning. Can you please help me to get refund complete amount as it will not seems possible to use money from I need Trip while booking.