[Resolved] Travel Triangle — refund issues

nandinijayakumar

Address:

Coimbatore, Tamil Nadu, 641006

Because of Corona virus outbreak in Vietnam we have cancelled our trip.Other than 10 % cancellation amount they are charging extra claiming that local flight booking within Vietnam expense we have to bear.

They also claim that it is safe to travel and no government orders issued so far to stop the tourist getting in.

Booking Reference number :6327881

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Mar 7, 2020

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2020

Travel Triangle Customer Care's response Hello,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Mar 12, 2020

Travel Triangle Customer Care's response Hello,

Our team has looked into your query and gave the best possible resolution. Hope all is fine now. :)

Regards,
Aditi | Team TravelTriangle