[Resolved] Travel Triangle — refund of my transfers for malaysia trip

v.aries.19

Address:

G-401, Rail Vihar, Sector 47, Sohna Road, 122202

We booked the land package for malaysia through kinggsman travels. The trip was totally mismanaged and poorly planned. Not even a single day transfers were on time and we missed a lot of attractions due to this. Ultimately we decided to manage our transfers on our own due to such issues. Even the hotel they booked was not upto the mark. Rooms were too noisy and disturbing that we couldn't not sleep inside.

We have paid double for our transfers for our malaysia trip and both the indian and malaysian tavel agent were unresponsive.

We demand a refund for our transfers atleast.. But nobody seems to be helping. Please advise where to raise the concern now. Seems like all the promises and assurance of 100% service guarantee are fake.

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Feb 8, 2020

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Travel Triangle Customer Care's response Hello,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle

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Comments

Balaji Kattamuri

This is regarding the booking id 5875624. I have raised a request with customer care of Travel triangle for getting the full payment receipt which includes all travelers to be used for claiming LTA. Its been more than 2 weeks but still they haven't provided the receipt. This is very bad management.