Travel Triangle — Refund on poor service

Address:

Mumbai City, Maharashtra, 400072

Travel Traingle assigned a agency called Amazing Uttrakhand. This agency changed my itienary in the last moment after my arrival to Rishikesh. They failed to book my safari in jim corbertt, finally I had to pay 7000 for the safari. The agency had many hidden cost which they did not clarify during the confirmation of my tour which I paid 90000. The hotels I asked for were changed after my intiall token payment. I requested them to refund my 7000 which they denied and adjusted the amount in areas where I was not informed. Tried to contact Travel Traingle many times for assisting me in this matter which they did not respond Rohit and Jyoti of travel Traingle. TRAVEL TRAINGLE should verify the empanelled agency. The Amazing Uttrakhand is just amatuer agency who operates from a residence with an assistant who is unable to confirm on any concern from travellers. Sonali from Amazing Uttrakhand is nice person but very poor in understanding clients concerns. I just request I get my 7000 refund transfered in my account as soon as possible. I have been already over charged fir my trip, however I don't blame them for it, but demand my refund of 7000 which I paid from my pocket, as going to jim corbert without safari is not worth at all.