Travel Triangle — spoiled my holidays

Traveltriangle is worst site for holidays, it is only looting the customers and supporting agents.

I booked my trip to Uttarakhand from traveltriangle with trip booking ID-4731690 for 19-24 June 2019. And agent was Prasthan Travels and trip manager from traveltriangle was Ms. Preeti. There was series of frauds and lies from both traveltriangle and agent, some of which i am highlighting here-

1) It was 31st May (month end) when i was told by Ms. Preeti that if i book this trip today itself she will provide extra discount of Rs. 2500 from traveltriangle over and above the price negotiated with agent. When i booked the trip and next day called for discount then she denied. When i complained in customer care then they also denied and didn't refer to recorded calls.

2) Agent downgraded hotels after trip booking. In mussoorie i booked himalayan view room with extra cost but after reaching hotel personnel told me that i have lower booking. Since itinerary was changed after booking by the agent, traveltriangle is now denying anything even i provided call recording with agent.

3) I booked rafting of 16KM which costs 1000 per person but agent lied and provided only 9KM rafting which cost 600 per person. For this traveltriangle is providing refund only 200 per person.

4) Agent provided a third class driver which does't know how to drive and how to behave. After so many complaints finally he provided different cab without number plate. On last day of airport drop third cab and driver allotted and he came 1 hour late and after that he had to drive fast to drop us airport on time.

5) Drivers denied to go to so many places and even Cab was not available for 1 or 1.5 days

6) During trip also i complained to traveltriangle over call and email but no response.

7) Complaint made after trip is also not yet resolved after 20 days and every time they email that they need two more days.

At least[protected] refund is due from traveltriangle.