[Resolved] Travel Triangle — tour package | |||||
Booking id: 2160496 Travel agent: andaman holiday planner Booked on[protected] Trip advisor: shalu saxena We've booked our tour package on 27th nov. 2017 and our travel date was from 31st dec. To 4th jan. These are the list of complaints 1. We did not get what was offered. Initially the resort in havelock island was changed from havelock island beach resort to wild orchid. Upon arriving in port blair we were informed that the resort we will be staying in was megapode resort instead of shompen. At neil island, we were directly taken to pearl park beach resort without giving any information when should be put up at summer sand beach resort. 2. The sightseeing in havelock island that was mentioned in the itinerary did not happen because after reaching havelock we were informed that jan 1st would be a holiday. Didn't the agent know about it before and so change accordingly? 3. All the bookings were done in the last minute, when we purchased the package well in advance. All we got were petty reasons and fabricated replies. 4. We've asked for ticket details and confirmations but nothing was provided. We've been fooled all through. 5. Nobody from travel triangle are responding or owning up. Please come up with a solution and a refund because we did not get what we paid for. Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Verified Support Jan 08, 2018 Travel Triangle Customer Care's response Hello Pragna, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Shilpa | Team TravelTriangle Verified Support Jan 19, 2018 Travel Triangle Customer Care's response Hello Pragna, Our team has looked into the feedback and reached out to discuss the same. It is our sincere effort to provide only the best services possible. Regret that your expectations weren't met. We assure you of a wonderful holiday experience in the future. Regards, Shilpa | Team TravelTriangle | |||||
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