[Resolved]  Travel Triangle — travel triangle want to cancel trip 5438599 and refund my advance amount.

Address:

TravelTriangle, 3rd & 4th Floor, Dynamic House, Plot No -29, Sector 18, Gurugram - 122015, Haryana, Gurgaon, Haryana, 122015

Hello travel triangle team,

I request to cancel my booking[protected] to travel triangle customer care support dated on 9th august 2019. I paid advance amount of rs 5000 and convenient fee rs 500 for that trip on 2nd august 2019. Due to some personal medical emergency, i am unable to carry forward the trip as per booking. I have tried out to cancel the booking via travel triangle app but not working. I sent a mail to travel triangle customer care mail support on 9th august 2019. I tried to reached out travel triangle support as well as holiday package booking agent. But no response from either of them. Booking agent asking me to postponed the trip instead of cancelling the trip. I hereby attaching my invoice copy. Whenever i call travel triangle customer care team, they just ignoring me after my payment. Please help me to refund my advance amount. I was advised that i will get a call from travel triangle representative to address this issue, however so far no response from them.