[Resolved]  Travel Triangle — Trip ID 170314

Hi travel triangle team,

This is with regards to the trip id 170314, coorg honey moon trip. Your agent and your vendor vfm holidays screwed the trip. I specifically charge this complaint against bhargavi (Vfm holidays) and akash (Travel triangle)

I initially accept that i updated the trip tentative date as 18th july. When i received the quotes from different vendor, i checked with my relatives the confirmed dates july 1 and july 2. I updated it in all the vendors chat box in travel triangle as the travel triangle site did not allow me to change the date. This was on 11th or 12th july. The chat in which i updated the dates i missing in the chat box messages. Then bhargavi contacted me and i clearly told her the dates of the plan and also the reason for the plan to be on those dates

I really swear that she did not mention about the non availability of the property quoted. But still i got the mail and the itenary for the dates i requested from travel triangle. I paid the initial amount 2065rs. After the payment the dates on the travel triangle automatically showed 1st july, after which bhargavi called and told me about the non availability of the property

I reported this to akash, but that * accused me that i updated the dates wrongly and i paid the amount before the dates were updated. He did not give time for me to explain what happened or did not heed to my words. That was a very rude behavior from akash and i strongly advise travel traingle team not to have such a person a guide for the customers. The guide should atleast have the patience to hear what happened but this person does not have any

Bhargavi now calling me and giving me a property at extra cost of 2000rs which is not acceptable and i could see the price of the property in clear which is the same as the palmera cottages that was given earlier, i currently see there is a price drop

Finally you guys ruined the trip and spoil my confidence on your agency. I dont want the honey couple plan to be spoil because of your worst service. I have cox and kings providing me better property with better packages and atleast a good customer service

Let me know whether is there anyone to get this trip cancelled and the money to be refunded or i will have my experience shared in all places of the social media and in the blogs as well

Expecting some reply. Really frustrated
Thanks & regards,

Barath ravichandran

Systems analyst

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Mar 23, 2018
Complaint marked as Resolved 
Verified Support
Jun 16, 2017
Travel Triangle Customer Care's response
Hi Barath,

We are really sorry to hear about your bad experience. We have forwarded this to the concerned team. Our expert will connect with you shortly.

Team TravelTriangle
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