[Resolved] Travel Triangle — trip id: 1943876 pathetic service & no proper communication
I was looking for a honeymoon package and bali was suggested to me. Travel triangle guys sold me package knowing there is a risk of volcano eruption. It has been in news from couple of day. But travel triangle didn't even bother to inform me about the risk and kept on making the bookings.
By chance i saw volcano news and found there is a risk of life. Being the travel agent it is supposed to be their duty to inform about the risks but they didn't bother since they were making money out of it.
There is a clear travel advisory from indian government not to travel bali. But these guys kept ignoring it.
Even though i have escalated the matter multiple times but there has been no response from them. I would like my advance money to be refunded.
Complaint marked as Resolved 2018-03-22 22:29:04
Verified SupportTravel Triangle Customer Care's response Oct 16, 2017
We apologize for the inconvenience caused. Please share your Trip ID with us so that we can escalate this to the concerned team for resolution.
Verified SupportTravel Triangle Customer Care's response Jun 29, 2018
Our team had reached out to you and offered the best possible resolution. Glad that the same has been accepted by you. Hope all is fine now. Looking forward to you travel with us again soon.
Aditi | Team TravelTriangle
|4 Comments Updated:||Share0Tweet0|