[Resolved]  Travel Triangle — trip to singapore+malaysia. (booking id 3960040)

Address:SA -133A , JaiPURIYA MALL, Indrapuram ,Ghaziabad - 201014, 201014

We are really disappointed with the service and no support provided by yogesh (Travel triangle trip advisor).

We are either unable to reach him all time and also the changes asked to be made in the travel site and the flight details were not updated yet by him to the dorganizers agent

Our travel dates are just in 5 days on april 26th 2019 and we have not yet received our
1. Visa stamped passports from the agent
2. Malaysian hotel vouchers.
3. Flight details are updated wrongly for our names and also the
4. Bus tickets from singapore to malaysia is not provided yet..
5. Travel dates in the tt portal invoice along with the flight details is updated wrongly..

We are constantly in touch with the dorganizers agent, but trip advisor yogesh has not been attending calls or replying to any of the travel concerns we have raised in the tt portal chats and emails. Is this the kind of service we must expect from the travel triangle

Payments were done from our end on time and we cannot tolerate this kind of negligence.

Let me know the responsibility towards our trip.

We need immediate action
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Jun 3, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Travel Triangle Customer Care's response
Hello Amrita,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
May 03, 2019
Travel Triangle Customer Care's response
Hello Amirita,

Hope the concerned team had gotten in touch with you and had provided you with the required assistance. Feel free to write back in case you need any further assistance.

Regards,
Aditi | Team TravelTriangle
Complaint comments 

Comments

To the author Amrita,
SA -133A, JaiPURIYA MALL, Indrapuram,
Ghaziabad 201014, D'organizers,
India

You did not define the contract or the agreemnt, based on which you demand immdeiate action, and has not defined the form of action from the operator of this site.

Welcome to give the missing details, if you still support your claim.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents email
aryan @ vivaldi.net

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