Travel Triangle — Trip to Thailand not refunded, booked on Jan 2020.

Am talking about trip ID # 5950744
I have made the booking in jan 2020 just before the pandemic erupted. I was to travel on April 4 2020. Since feb 2020 I have been following up “Timeless Travel a sub agent under travel triangle who did the booking. All the respond is we will refund your money but there is no response. Even travel triage sends out a automated email saying that we have noted your complaints and will get back to you in 24hrs but that 24hrs never came. I have paid 1lakh and haven’t got a single rupee back. At this point I want to approch legally to compensation for all the mental trauma I had to go thru. If someone approaches me I have emails from travel triangle and timeless travels dated starting jan 2020. Please suggest or guide me further to take this legally