[Resolved]  Travel Triangle — trips not booked and complete plan waste (booking id 4810421

Travel triangle did not take responsibility of the trip and the poc was rude (Dhanak). He disconnected the call when we asked for resolution multiple times. Recordings of the company can be checked to verify the same. Our hotels were not booked. Last moment they gave us a below class hotel even though we booked it before some 3-4 months. Last day trip did not happen at all in darjeeling as they did not send anyone to pick us up. Just not the compensation but we demand blocking of the agency (Trips to nature) based out of siliguri. Also we need travel triangle to take action against dhanak (Our associate from the company), he didn't pick calls for our last day issue or never called back. We are already extremely frustrated about it and filing complaints everywhere possible.