[Resolved] Travel Triangle — Worst arrangements & False commitment

[Resolved] Travel Triangle — Worst arrangements & False commitment - Need Refund

V vino943 from Powai, Maharashtra

Hi... This is Vinoth.. I had booked a trip to kodaikanal through travel Triangle app.. Booking id: 7655253 1) Poor Facility: Hotel No basic facilities provided in the hotel like water, tea or even milk power... same breakfast (idly & dosa) for 2 days.. friday night food is the worst of all for which I paid Rs. 600... After I complaint these to the hotel office in chennai through phone then the next day onwards everything becomes good suddenly... 2) False Sight seeing Itinerary: Places mentioned in the itinerary by travel Triangle are all closed from March due to covid pandemic... 3) Poor Transport service: Car driver was initially too friendly but the last day he left us at 2.50 pm to have lunch & trip ends.. thats it... But our bus was at 7.15 pm ... We don't know what to do & we were standing in road side due to rain for almost 4 hours... So with all these faults my vacation becomes miserable due to poor arrangements & false commitments from Travel triangle... I lost the trust in Travel triangle since no one supported.. every one just said let me check & nothing else... I request you to refund my amount as compensation for all the sufferings we had due to your poor arrangements.. With regards, Vinoth Kumar Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Dec 16, 2020 Travel Triangle Customer Care's response Hello Vinoth, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. ~Nirav
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