TravelKhana — taking payment and not providing food

Address:Katni, Madhya Pradesh, 483501
Website:Travelkhana

Hello sir / mam i would like drow your attention toward my problem. Today 04.06.2018 i am on journey from khandwa to katni station through rtajkot rewa exp train number 22937, in b2 coach 46 berth. I was required food for khandwa station so i applied travelkhana app through i paid 180 rup. Online (Paytm). They assured me to provide my meal in itarsi station (9.30 am) actually i started my journey 6.00 am in the morning so they complete assured me but they can't provide anything i call him many time but they gave me false assurence. They promise me to provide my meal in next station papa riya but again they can't, again they promise me to jabalpur station but again same thing, when i ask him they told me that we cancel your order and this is without my concern and knowledge. I completely angry because what they do. Truly very bad service. Staff of travel khana is very rood, they not know how to manage the customer and service. They misbehave me. I just say all online customers pls don't use travelkhana. They are cheater. They want only your money.
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Aug 10, 2018
Updated by Amos supreet massey
I am assured that I was compliant at the right place and i got fair justice but i am wrong, the problem is still on for last 67 days ago and neither Travelkhana contact me nor they payback my money toj my paytm account. Know i completely relies that know can mesh with Travelkhana because if some one then you can't got fair justice or problem resolving. I think no one provide the fair justice to the customer I just ask him to the online compliant system, if you don't provide fair justice to the customer then why you said belive or trust to the Indian complaint system its just completed ashamed towards the system.
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    Contact Information

    Katni
    Madhya Pradesh
    India
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