[Resolved] Traveltriangle — cancel my booking: bad customer service | |||
I have booked a package to andaman. The travel agent sapna agarwal ([protected]) founder of happy holidays is a fraud. She took advance of rs.10000 & from that day she is not giving proper reply. Infact she doesnt have manners of talking to the customer. I wanted some changes & instead of assisting me politely, she spoke to me very rudely & that is the reason now i want to cancel my booking & i want refund of whole amount. If this matter doesn't get resolved in this week. I will file complaints to higher officials including your ceo sankalp agarwal Was this information helpful? | |||
Oct 5, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Travel Triangle Customer Care's response Hello, We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it. Regards, Aditi | Team TravelTriangle Verified Support Aug 20, 2019 Travel Triangle Customer Care's response Hey, Even your given email ID is showing in the protected form. Request you to share your Trip ID or Registered Contact details here itself. Regards, Aditi | Team TravelTriangle Verified Support Aug 21, 2019 Travel Triangle Customer Care's response Hey Saniya, Thanks for sharing your details. We have made a note of your concern and are working on it now. Rest assured that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Sep 04, 2019 Travel Triangle Customer Care's response Hey Saniya, Our concerned team is already in touch with you and is assisting you accordingly. Hope all is fine now. Regards, Aditi | Team TravelTriangle | |||
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