[Resolved]  Traveltriangle — miscommunication by agent/ booking id 5071557

Address:	Holiday Triangle Travel Private Limited Address: Plot No - 29 , 3rd & 4th Floor, Dynamic House, Maruti Industrial Complex, Sector 18, Gurugram -122015,Haryana, Gurgaon, Haryana, 122015
Website:	traveltriangle.com/requested_trips/5071557/quotes/9140964?destination=Andaman&cta_role=traveller

Hi,

I have booked a trip for andaman through travel triangle and after confirming all the details they asked me to select the hotel. I have selected the hotels and confirmed via whatsapp, they asked me to make the 1st installment and confirmed that i will be getting the hotel voucher. After making the payment i waited for so many days but not received any voucher. When i checked with them they asked me to make another payment then only they will book the hotel. Today i make the remaining payment. After getting the payment they booked all the worst hotels, which we haven't selected either. When i asked them the reason for booking the hotels they confirmed that they didnt know which hotels need to book. So randomly book the hotel. When i checked the same with the agent with whom i was communicating, she confirmed that the hotels are booked we cannot change.
I have all screenshot for the communication i had. This is ridiculous. Please help on this.