[Resolved] Traveltriangle — no help received from traveltriangle agents

Ajayrawat238

from Delhi, Delhi

Address:

29, dynamic house sector 18, maruti industrial complex gurugram., 110022

We had a 5 day trip to gangtok and darjeeling. On both location hotel managers did not allow us to leave the hotel as payment was not done by local travel agency (Trip to nature). When we complained this to traveltriangle agent we never recieved a satisfactory revert from them. On last day local agent switched off his phone and we had nothing to check on except request hotel manager to allow us to leave otherwise we will miss our flight. Trusting traveltriangle was our biggest mistake. Still waiting to get all the bills of my trip.

Was this information helpful?

No (0)

Yes (0)

Dec 1, 2019

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Oct 19, 2019

Updated by Ajayrawat238 Booking I'd -5638127

Verified Support

Oct 22, 2019

Travel Triangle Customer Care's response Hello Ajay,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Oct 31, 2019

Travel Triangle Customer Care's response Hello Ajay,

Apology for the inconvenience caused during the trip .Our team has looked into your query & reached out to discuss the same in detail with you. Unfortunately, we won't be able to offer any resolution in this case. We'd made a note of your feedback and we assure you that your feedback will help us improve our services.

Regards,
Aditi | Team TravelTriangle