Traveltriangle — not refunding amount

 
1 Review
India
 Tulsidas00 on Apr 25, 2020
I had booked trip for kerala from 18th to 23rd april & paid rs.11800...
Because of corona virus issue government has closed everything still they are not ready to give refund. They are saying cancellation charges apply but its not my fault i havent cancelled my trip...
All travel agent has revised their policy including government has also asked to refund but traveltriangle is not ready to refund..
In such crisis like medical emergency situations also they want to earn money.
Kindly refund my money as earliest as possible.

Complaint Status


[Apr 25, 2020] Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Travel Triangle Customer Care's response Apr 27, 2020
Hello Tulsidas,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it.

Regards,
Aditi | Team TravelTriangle
Updated by Tulsidas00 Apr 28, 2020
my trip id. 7142631
Updated by Tulsidas00 Apr 28, 2020
my contact number.. [protected]
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    Traveltriangle - not refunding amount