[Resolved] Traveltriangle — unprofessional - only bothered to get money out of your pockets | |||||
Hi... I had booked a trip with travel triangle on 25th july, 2018 through vfm holidays, karnataka (Booking id: 3018374) to coorg and mysore. The travel date was 20th august. It was a honeymoon tour for my sister and brother in law. But due to the heavy floods in kerala, we were all affected very badly and had to move out of our houses to relief camps for about a week. Due to these unfortunate circumstances, we were forced to cancel the tour. We had already paid the first two installments of the total tour cost which costs around 10, 500rs. I had to keep on trying to reach ms. Anisha palnail and ms. Bhargavi who kept on insisting that we postpone the trip.. That too to "coorg" which was also a destination badly affected by the floods!!! And the most funny part was after all this, travel triangle sent a notification asking to contributing towards kerala floods!!! Finally after almost a month, ms. Bhargavi sent a message stating that the trip has been cancelled and refund will be processed with in 7 working days. This message was sent to me on 10th september. Till today i have not received any refund (Today is 5th october). And now, ms. Bhargavi and ms. Anisha are conveniently avoiding my messages and calls. Experiences like this force us to never avail services in future from such unprofessional travel agents. Was this information helpful? | |||||
Nov 21, 2018 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 Travel Triangle Customer Care's response Hello Sandhya, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Oct 16, 2018 Travel Triangle Customer Care's response Hello Sandhya, We have looked into your query and have resolved it. Hope all is fine now. Regards, Aditi | Team TravelTriangle | |||||
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Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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I have just booked a trip to Maldives : 3268942, i got a quote where i asked to change the last day hotel to a better stay. Aditya Grand vacation told me to go for the booking and they can update a hotel with the same rate, he suggested me a few and i agreed to one and now he says i have to pay extra for that. That day before booking they might have called 10 times, and once the initial payment is done he is neither responding to my msg or call for three days and finally responded today saying need to pay more.
This is really frustrating and i really dont want to plan this trip ahead with them. Request you to give a refund for my initial payment
I have NEVER come across such a worst service in my life.
Nitin