[Resolved] Traveltriangle — worst service during a tour and full payment for discontinued tour
Susuresh babu komarika on Mar 20, 2019
Bermuda triangle... Travel triangle...website/app- Worst ever Tour operator
Once took the package to shimla and manali india, 4 days & 5 Nights package, with an adavance of Rs.10000 for a total package of Rs.29000 per couple ( April-May-18).-booking id :
Travel triangle (TT) outsourced this to Himalyan escape journeys venture -elite tours, Manali with some random guy ...all your dreams of scenic pictures in TT website been outsourced to small one room roadside travel company in Manali .
Boarding a bus at panipat, haryana toll plaza, booked cheapest travels with lowest rating -Northern travel late by 2 .5 Hrs in mid night ( for a newly wed couple standing at a toll plaza)- driver demanded a luggage charge 20 Rs per bag ( not known ) given after an argument .Bus arrived at shimla where the breakfast at hotel is over .
( so called 3 Star )Hotel vivek palace in shimla : personal booking is far more better than through travel triangle, worst hotel on hill side, without ice that place is ### and hospital management given room a worst welcome by asking who are you ??.and the worst room they got with bad linen and no breakfast.
Local sightseeing : a car is assigned .. no guide .. no plan nothing ...dry places nothing of sort .
'Night 'mare: Too cold for a south indians despite of several requests no room heater provided and one worst night
second day : same local sight seeing ... not much of joy ...
could not bear the hospitality ...prone to cold ...decided to leave the place ... end of the tour ( it can happen with anybody )
but the Himalyan escape journeys venture -elite tours, Manali not accepted this ...persuading us to stay despite of several request that we are prone to cold and continue to manali ...despite of several requests .
As many SOS send to TT app in phone and called trip adviser Ms.Nish mahato in TT ...no response despite of sevral calls and messages ( just imagine you raised an SOS for far worse reason in unknown place and you are not being answered ).
later we paid - the total amount ... as the tour operator said e have booked all hotels and tours " which can't be cancelled"... we daily see ads in TV ..any booking can be cancelled without hassle .. but her the picture is different ...to ensure our safety, we paid the balance amount, , , after paying the full amount ... surprisingly i got messages that your hotels are being booked in manali as you have paid the balance amount ( but the tour operator said the hotels are already booked ).
thats how we stayed for 2 days and 1 night and paid Rs30, 000.00 if you want to do the same and " bewakoof " banna chathe hai ...pls book your tours through travel traingles a sthey pose lot of scenic places in their adds .
And Surprising responses from the tour operator when we have taken up these matters with the tour operator and Travel triangle .they are as below:
Bus inconvenience : Sir, what we can we do if a bus comes late at midnight and harasses you for Rs 20 and You can Rs .20 ..you are 'chindhi'.
Hotel inconvenience: Sir, Hotel wale yesa kartha hai tho hum kya kare sir . room heater kaun use kartha hain sir summer mein shimla mein . Hotel tho 3 stars hai sir .
Tour end due to health grounds : kaise hoga sir ... hotels book karliya in manali ... aap nahi ja sakthe yesa... pure paisa pay karo...
" At the end we paid safety money -Phirauthi and booked our own bus and came back safely to panipat "
if you want this kind of "faltoo" adventure...ls go with Travel traingle ...check the PICS...
Complaint marked as Resolved Apr 26, 2019
[Mar 21, 2019] Travel Triangle customer support has been notified about the posted complaint.
Verified SupportTravel Triangle Customer Care's response, Mar 22, 2019
We are sorry to hear about your experience. Please share your Trip ID/contact details, so that we can further look into it.
Aditi | Team TravelTriangle
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