| Address: | Hyderabad, Telangana, 500018 |
I received an sms at 8.03 pm before my departure time 9.50pm on[protected] mentioning that bus would about to start. And i received a trip reminder email at 8.07pm clearly indicating trip confirmed. But at 9.16 pm, i received a call from [protected] informing me that the bus was cancelled. He said further, an alternative seat would be arranged in another bus and took the boarding point as sr nagar for boarding at 9.30pm. I said ok. He said again at 9.30am he said he would book for ameerpet for boarding at 9.50am. I said ok. Again he said. He would book 10.30pm for lb nagar. Ultimately he has given up causing me to make myself for alternative arrangement. If he could inform the cancellation of the bus at least 2 hours before the schedule departure. Ultimately, i had to book a cab and went to nellore 470kms away from hyderabad costing me rs.[protected]kmsx12/kmx2sides as per cab rules). As it was fixed and mandatory program for maintaining relationship, i had to travel and attend the 11th day ceremonial occasion of my relative at nellore.
1. Ticket from hyderabad to nellore
2. Kaveri travels.
3. Pnr no. Abrs7782595
4. Ticket no.[protected]
Hence considering all, i request you to reimburse me the amount rs.11280 given to cab service duly crediting to my bank account which was used for booking the ticket through travelyaari.
Thanks,
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