Travelyaari.com — non processing of refund of cancelled bus on apr 21,2019

I booked ticket from Bangalore to cochin on 21th April 2019 but due to some problem bus was late by 3 hrs and when the bus arrived at 1.00 at midnight which was supposed to come at 10.45 pm, the driver told that my ticket was cancelled which cost was Rs 2758 and the bus driver was very rude and I travelled by some other airlines by spending money again. But now customer care of travelyaari is saying that refund not possible. I waited for 3 hour for bus to start but at 1.00 pm driver told that ticket is cancelled but now they are saying bus went on time and ticket was not cancelled .
Regards
T.S.Pavitra
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Travelyaari.com customer support has been notified about the posted complaint.
Jun 10, 2019
Updated by Pavitra Seshadri
Ticket no[protected]
name - A.Ansif mohammed
bus no - AP16TJ5925
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