[Resolved]  Travelyaari.com — refund on cancellation

I did book an ticket on 21 November 2017 Madurai to Chennai .I cancelled the ticket before a week from the given date but I have not still been credited any amount Ticket No[protected]
PNR -BSPT[protected] .Waiting for the reply.Kindly please do the needful .I have already called to the customer and made a note that I had cancelled the ticket . I was informed that within 7 to 10 working days I would be credited with the amount but still now I have not been credited .