[Resolved]  Travelyaari.com — cancellation of my ticket

Address:201301
Website:travelyaari.com

Dear travel yaari team
I booked my ticket though punbus online and the guy said upon calcellation that it cannot be cacelled

Kindly immiditly cancel my ticket as this mail is before 1 hour from departure of the bus

Screenshot attached for cancellation request calls to

Pnr :[protected]
Mticket :[protected]

Gurmaganjit
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2017
Complaint marked as Resolved 
Travelyaari.com customer support has been notified about the posted complaint.
Jul 22, 2017
Updated by Gurmaganjit Singh
i complaint about the ticket cancellation before 1 hour of the departure but still no refund was shared
Verified Support
Jul 24, 2017
Travelyaari.com Customer Care's response
Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

Reason why you were not able to cancel the ticket because bus was already departed from Originating place or city so that's why you faced such inconvenience. Even you ticket copy says the same information, "Cancellation of en-route bus stands will be carried out as per departure time from originating city."

"Bus has been already departed from originating location (Delhi airport) at 9.40 pm, So that's the reason why you were unable to cancel the ticket."

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travelyaari.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    437
    Pending
    0
    Resolved
    123
    Travelyaari.com  Phone
    +91 80 4482 0000
    Travelyaari.com  Address
    2nd Floor, Mamoor Plaza, K.H.B. Colony, 5th Block, Koramangala, Bangalore, Karnataka, India - 560095
    View all Travelyaari.com contact information