Travelyaari.com — Pathetic services | |||||
Hi i booked 1 ticket at 20th april 2016, detailmention below Pnr number[protected], ticket number[protected], sonu tours and travels - tata 2x2 (52) ac seater-sleeper, Boarding details Piccadli gate no.-3, krishna nagar Landmark : kafhiram chauraha [protected], [protected] at 9.30 pm I was waiting from 9.30 to 10.30 pm, there was no bus at all, then after i called to travelyaari.com and i asked to provide the details of that bus they provided me the two numbers [protected], [protected], tried on both, one of them was switch off and other one was a wrong number so they have taken the driver on conference and warned his driver to updated the number for passenger, these whole drama was repeated three time, my call got disconnected three times and they said that they are sending a email regarding it, got no response till today, just told him that i want my money back in this case (Full refund)... Never ever seen any fraud like this Was this information helpful? | |||||
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Travelyaari.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
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be aware
Reply
Dear Mr Vikram
Greetings from Travelyaari.com
Thank you for writing to us.
Please be informed that operator apologized for the inconvenience caused to you and given warning to the staff.
Moreover operator agreed for full refund to you.which is already refunded to you.
We have already taken this issue to the higher authority and ensure that these instances wouldn't happen in near future.
For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].
Happy Travelling!
Thanks and Regards,
Team Travelyaari.
Greetings from Travelyaari.com
Thank you for writing to us.
Please be informed that operator apologized for the inconvenience caused to you and given warning to the staff.
Moreover operator agreed for full refund to you.which is already refunded to you.
We have already taken this issue to the higher authority and ensure that these instances wouldn't happen in near future.
For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].
Happy Travelling!
Thanks and Regards,
Team Travelyaari.
Yes money has been refunded back to my account but the still want to say that these type of services will make negative image of any company so kindly work on it .
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