[Resolved] Travelyaari.com — punbus ticket- got confirmation for payment but ticket wasn't confirmed and the money was supposed to be refunded | |||||
Hi I booked punbus ticket Chandigarh to Delhi. The payment was made however the ticket was not confirmed so want my payment refund. Name:Prateek Kaushal OrdeR_id: TYS_2513382 Screen shot attached. Please provide the refund as I didn't got any message or mail for ticket confirmation but the payment was deducted. Was this information helpful? | |||||
Sep 24, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, We have escalated the issue to the concerned department for further investigation. We will notify once there is any update. We appreciate your understanding with regard to this matter. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! Verified Support Aug 23, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! Please find the reply from Paytm team as follows... Thank you for contacting Paytm Merchant Helpdesk. We are pleased to inform you that your query (Case no.[protected] has been resolved. Our records indicate that the refund against order id TYS_2513382, was initiated to bank on[protected] Details: Amount - 534.0 Status- Refund initiated to bank RRN - 75503727229014808589889 Please note that once the refund is initiated from our side, it usually takes 3-10 business days by the banks to reflect the money in the source bank account. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! Aug 29, 2017 Jyothirmai Banju's response They didn't inform at 4:45 we call the travels at 5:00 pm then they will send the message of the journey at that the the bus will crossed the hyderabad city | |||||
 2 Comments | |||||
Comments
I have one ticket booked in mobiquik wallet but payment dudcted in two time in my mobiquik wallet so one payment refund my wallet my wallet no-[protected] invoice number 11527372 & 11527389
Reply
Sir travel agents was does not inform the correct time of the bus, actually in message we received 4:45 is the bus time at Alwin x roads but the bus moved at 3 clock we lost our money RS 2620 and journey actually we have interview on 30th August 10:00 am at Srikakulam we lost our interview please can you please return our money
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
437
Pending
0
Resolved
123
+91 80 4482 0000
2nd Floor, Mamoor Plaza, K.H.B. Colony, 5th Block, Koramangala, Bangalore, Karnataka, India - 560095
View all Travelyaari.com contact information