[Resolved] Travelyaari.com — Regarding ticket number[protected] | |||
I have booked a ticket in kallada travels through travelyaari website from trivandrum to eranakulam on 1st September 2016, 4Pm for my mother. On that day the bus started at 2PM and they called my mother and said that bus will start now. She was not able to reach at that time. When I called the travel agency they told me that they will refund the ticket. She was not able to travel that day and she missed a function on the next day. Till now we didn't get the refund also. Please help us to get the refund and the apology from travels. Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Travelyaari.com Customer Care's response Hi Sreehari, Greetings from Travelyaari! We highly regret the inconvenience caused to you, Thank you for bringing this issue into our notice. This definitely does not sound like the kind of experience we would like our customers to have. However, we have escalated this issue to the concerned operation's department to investigate on the same with specific operator. We will keep you informed once there is any update. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! Verified Support Sep 15, 2016 Travelyaari.com Customer Care's response Hi Sreehari, Greetings from Travelyaari! We deeply apologize for the delayed response, As per mail conversation with concerned department, We would like to inform you that refund has been initiated against Order id# 9725402 and the same would be credited to your UNI account in the next 7 to 10 working days. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |||
 2 Comments | |||
Comments
When iam paying money for bus ticket through paytm wallet but the ticket was not booked and money is cut from my account and travelyaari gives privilege card number.i dont know about these privilege card
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I booked 4 tickets for journey from Pune to Gujarat but for some reason I wanted to cancel the booking, I even called customer care for the same but they told me that there is no way you can cancel the booking and no refund will be made.
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