Travolook — Refund is pending since 3 months

Address:

Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I was trying to book a ticket from Delhi to Ahmedabad on 06 July 2022 through Travolook but unfortunately, an error occurred ticket was not confirmed and payment was deducted from my account.

I consistently followed them and already file a complaint there so many times but nothing happened yet. I want to raise this issue on a serious note. Kindly look into this matter, please.

I have filed a complaint to the relationship manager(Dishant) of Travolook Airlines but they didn't take action against my complaint. Now I think this company is just to fool the people and is sitting openly to grab the money of the people.

Here is my Reference Number= REF[protected]. I have attached the error page which occurred at the time of booking.