[Resolved] Travolook — Refund not initiated after 15 days
Travolook extract money in the name of ticket booking and cancel the ticket saying some reasons like "Fare Expiration". After which they won't refund the money and won't reply to your mail and also for contacting customer care you will be made to wait for 20 minutes. I booked my ticket on 12 June 2022 and my reference ID is REF[protected]. Till now my money hasn't been refunded.
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Jul 7, 2022Complaint marked as Resolved
I also parallelly mailed to the [email protected] and also [email protected] where the asked me to fill udertaking form, Id card and my account details to initiate manual refund. Al these days were so hectic and highly depressing. But at the end I received my refund. Apart from this I filed a complaint at cyber crime, National consumer helpline and through 24X7 paytm support they initiated the request for charge back.
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