[Resolved]  Travolook — Refund not initiated even after 2 months

Address:

Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

My name is Harshith shetty from Bangalore . I had booked an air ticket on 13th June, 2022 from Delhi to Bangalore through one Travolook.in which was cancelled by them on account of rejection of PNR by Airline (REF[protected]. I also received a call from them informing me of the same and I was told that my refund will be done in 7 to 10 working days. However, the same has not been done till date despite a month having lapsed already. I have also been following up with their Customer Care through calls/emails but they are just delaying it with false and frivolous promises. Lately, the emails addressed to their support team are also bouncing back due to their purported maintenance works. I am now more worried about my money since I came across many such complaints against the same company for the same issue. I urge you to take necessary action and do the needful to help many other victims like me to get out money back from this fraud company.