Travolook — Travolook Pending amount not refunded even after 1 months

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I was booking a flight ticket on the travolook website on 5th June2022, and done a payment of ₹7129.00 with an PhonePe UPI. But, then, after I received mail (screenshot attached) from travolook that my booking with REFERENCE No. : REF[protected] is canceled due to fare expiration, and my ticket can not be processed and the Amount of ₹7129.00 will be refunded in 7-10 days. After repeatedly calling their Customer Service representative they said to fill bank transfer undertaking for after filling this again they are giving false hope again and again.