ADVERTISEMENT

[Resolved]  Travolook — Travolook Refund not made even after waiting for 1 month

I tried booking a flight ticket on 16th June 2022 from Travolook (https://www.travolook.in/) but it canceled the ticket saying "Fare Expiration" as a reason. It has been one month but it has not refunded my amount and has not replied to my emails. I tried calling customer care multiple times but every time they give the same excuse that there is the issue from the merchant side and you will get your amount refund in 5-7 working days. My reference ID is REF[protected]. I have called 50 times till now and every time they say wait for 5-7 days even after providing all the details. Till now my money hasn't been refunded. I have attached my booking details

Phone No of Customer Care :
[protected]

Email :
[protected]@travolook.in
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2022
Complaint marked as Resolved 
Complaint comments 
Share
Tweet

Comments

Hi, even I'm facing the same issue with this company, I made a booking on 24th June 2022 after successful payment I got a call from the company saying the ticket could not be booked as the airline declined the transaction and my money will be refunded in 10 working days. Its been almost a month now there is no response from the company.

Did you got your refund ?
padma14's reply, Jul 21, 2022
did you get your refund
I m also facing same issue. in a same manner they have cheated me. its almost a month now till now i didnt get the refund.
Is there any chance to get the refund from this cheaters .
I’m also facing the same issue. I guess it’s a fraud company whoz looting money. They told me I will be receiving in 10 days it’s post 10 days now but I’ve not yet received any refund nor they are answering. Is there any chance to get the refund
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travolook
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1459
    Pending
    0
    Resolved
    71
    Travolook Phone
    0124 643 4800
    Travolook Address
    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
    View all Travolook contact information
    ADVERTISEMENT