Trending Lady — product has not been order but one of the family member has received without concerning and paid money

Mehul024

Website:

www.complaintlists.com/tag/trending-lady

Date of incident:[protected]
Client number - [protected]

Description: product has not been order but one of the family member has received without concerning and paid money. When call to customer care of trending lady and inform my concern and ask for refund he is saying he will send the money to google pay but before that i need to follow procedure by sending a encrypted code to another number within 30 seconds of time when i denied. He is saying if you want refund you have to follow this procedure (Please refer screenshot below of encrypted code which he has send to me).
I would like to get refund of 800 which i paid him.
Note: the person ask me to forward the encrypted code to this number
[protected] within 30 seconds when i said i have not received then he has use another number which is [protected].

+3 photos

Was this information helpful?

No (0)

Yes (0)

Trending Lady customer support has been notified about the posted complaint.

Jul 27, 2020

Updated by Mehul024 I have received call from another another number and asking me to forward the encrypted code to another number when check both the number morning are same to whom they are saying to forward. I said i wont forward any message kindly refund the amount in mobile number.. For refund in my life this is first time i am observing i need to forward encrypted code to some another number.

Jul 27, 2020

Updated by Mehul024 Please take serious action for this type of fraud by making customer fool