[Resolved] Tripgateway — A fraud promise from fraud company tripgateway | |||||
Salesman calling from tripgateway company located in noida (U.P.)saying his name as mr. Ravi( i think its fake name) that my name has been selected by agency from irctc online computerise ticket and tripgateway is offering assured gift of htc desire 816g if i bye there holiday package of rs.8999/= in happy hours. I had made online payment onbehalf of trkocity holiday consultant pvt.Ltd.Sum of rs.8999/- (Dated: 07-mar-2016). My order no.[protected]Got invoice in pdf file format) I requested for refund by mail. But since that date i have talked more then 15 times within 40 days on lanline no.-[protected] but they are giving only verbal assurance regarding your gift will be delivered shortly & docat number will be generated and details will posted via e-mail to you .Hence i am requested to your good office to resolve my complaint either they deliver offer htc desire 816g or refund my payment rs. 8999/-. And also request to your please close this kind of fraud offices, and inform to innocent public. Dear sir, you can check conversation between me ([protected]) & their online support no[protected]. When i give complaint to tube help desk of tripgateway then from last 4 days mr. Gaurav mehta is calling me & told that they didn't give gift and bother me to take the continue package of 8999/ that's why i mentally disturb because of company. Was this information helpful? | |||||
May 11, 2016 Complaint marked as Resolved Get 90% refund TripGateWay.in customer support has been notified about the posted complaint. | |||||
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We would like to inform you that we had already inform you before given T.A.T we are help less because we had given time for next 21 working days for sort out this issue, and this is an company not like any shop so you need to wait for given T.A.T or No Need to send the email to unofficial email id because if you want the proper solution then we are here.
In future if we found any kinds of irresponsibility from your side then we will not able to sort out the issue.
This kind of game play with customer..?