Triviyaa — misuse of debit card online shopping of "lehenga" from triviyaa online shopping

arjun1964

from Bengaluru, Karnataka

Address:

Surat, Gujarat, 395010

My daughter has ordered a “lehenga” on triviyaa online shoping on 15th May 2018 (Order No. 176161) and delivered on 23rd May 2018 (PURPOSELY) wrong item. When she called for refund, triviyaa customer care assistant (MR. SONU KUMAR), over [protected] taken Debit Card no. details and drawn Rs. 9999/- and Rs. 9999/- twice, they have misused my debit card, when I asked refund of money, first they agreed Mr. RAHUL KUMAR was the person who attended my call on Mob no. [protected] no refund received till date, now the bank has blocked my Debit Card and it is not functioning. Management pl. look into this matter and arrange to transfer my amount to My account No. [protected], SBI, JAYANAGAR-II BLOCK BRANCH, PATALAMMA TEMPLE STREET, BANGALORE. Otherwise a police FIR will be booked at cyber police.

I ALREADY DISPLAYED IN FACEBOOK. MOSTLY CRIME BRANCH WILL CONTACT YOU READY FOR FACE THE PROBLEM AND ALSO TOUCH WITH CONSUMER COURT SHORTLY.

Consignee NO. (AWB NO.[protected]
TRIVIYA
53, GANGA PARK,
YOGI CHOWK,
SURAT -GJ.
SURAT-395010.
MOB NO. [protected]

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Triviyaa customer support has been notified about the posted complaint.

May 24, 2018

Updated by arjun1964 My daughter has ordered a “lehenga” on triviyaa online shoping on 15th May 2018 (Order No. 176161) and delivered on 23rd May 2018 (PURPOSELY) wrong item. When she called for refund, triviyaa customer care assistant (MR. SONU KUMAR), over [protected] taken Debit Card no. details and drawn Rs. 9999/- and Rs. 9999/- twice.
PLEASE LOOK INTO THIS PROOF ALSO CHECK YOUR CUSTOMER CALL CENTER NO.[protected] WHETHER THEY HAVE CALLED TO MY MOBILE NO. [protected] CALL RECORD IS ALSO AVAILABLE WITH ME. PL. REFER MY ATTACHMENTS. IT YOU HAVE NOT CHEATED MEANS WHY YOU HIDE MY COMPLAINT FROM YOUR CUSTOMER CARE COMPLAINT. IF YOU AR NOT REFUND TO MY SB AC NO. [protected] IMMEDIATELY, FURTHER ACTION WILL BE TAKEN OR CALL ME ON MOB. [protected]. I ALREADY DISPLAYED ON MY FACEBOOK ACCOUNT THINK YOU WILL SPOIL YOUR COMPANY REPUTATION FOR RS. 9999 + RS. 9999 + RS. 1393.84. WHETHER THIS PROOF IS ENOUGH OR YOU WANT MORE DETAILS.