Truecomretail — Completely missing product

Address:Truecomretail
Website:Flip kart.com

Completely Missing Item from received Parcel. Order No- OD[protected] . Action take immediately.

Name - Thombre Shreehari Navnath.
Order No- OD[protected]
Order Date - 07 Aug 2021.
Seller: TrueComRetail
Ordered Amount - 38999/- (SBI CREDIT CARD)
Product Name -APPLE iPhone XR ((PRODUCT)RED, 64 GB)
Transaction Date - 07 Aug 2021.
Mob- [protected]
Email- [protected]@gmail.com

Respected Flipkart, I had ordered an Apple Iphone XR ((PRODUCT)RED, 64 GB) from your Flipkart on August 07, and I received the parcel at the gate of our Army Area on August 10. I opened that parcel with unboxing video. I found 2 Dove soaps in that parcel. The parcel does not contain an iPhone but 2 Dove bath soaps. I have already posted the video and photos of this parcel in Flipkart's Complaints Cell on August 10. Today is August 15. So far my problem has not been resolved. My problem should be solved immediately and my money should be returned to me at Rs. 38999. It's been 5 days since I received the parcel of missing items and complained. You should fix my problem soon. I have already lodged complaints in your Complaints Cell ( [protected]@flipkart.com
[protected]@flipkart.com
grievance.[protected]@flipkart.com
[protected]@flipkart.com ).
I inform you that I have also lodged a complaint with the National Consumer Helpline (Docket number. 2897257 ). Their update is yet to come. Respected Flipkart team I am currently under a lot of stress. I would like to tell you that I had ordered an Apple iphone from your Flipkart online shopping site at a cost of Rs. 38999 but you have cheated me. If you do not resolve my refund issue within the given time frame, please note that I will file a case in the District Consumer Court But I expect you to solve my refund problem. I am waiting for the solution of my problem.

Date - 15 August 2021.
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