Truecomretail — samsung galaxy s10 lite

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	Flipkart

I have ordered samsung galaxy s10 lite with exchange of samsung s8. Executive came but he was not carrying the courier and was with empty hands. His intution was to cancel the order no matter what so he didnt even checked my old phone and asked to share the imiei number and just cancelled it without checking the device. On insisting why is he doing that he said we can not help it and left away. They have charged rs. 100 for the same. What a pathetic service. If you dnt have phone in stock than why are you accepting it.