Tsspdcl — Electricity bill payment issue

Address:Hyderabad, Andhra Pradesh, 500024
Website:www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_429

Hi tsspdcl,

I have made online bill payment of electricity bill twice on 21st june 2016.

Reason:
Payment done through kotak net banking and received an error and hence i thought payment not done and then i repaid the amount from the same bank. But amount debited for both the transactions. When i contatced to my branch they infrom on 11th july that payment has been claimed by tsspdcl for both the transaction. And is not reverted to any of my accounts since 1 month.

Details:
Ervice no is : p3038803
The extra amount paid in (June-16) is 2604
Current month's (July-16) bill amount: 1453
The amount is not adjusted in current month (Please adjust all the amount in the subsequent bill generations. As due date is very near, please help me on this asap.

Thanks,
Shabbir ali khan
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir / Madam

I have registered complaint through TSSPDCL web portal on below issue, my complaint no is CC[protected]
I have received message your complaint has been resolved, but I gone through the current bill is showing again previous amount with arrears, so please resolve the issue,

I have paid august month power bill for the amount of 528 against the service number[protected] on 16th August, but the same amount is not deducted in current month power bill .

Here is the details

My transaction id is : GICI[protected]
Transaction Date :[protected]:13:08

Please find the attached amount paid receipt

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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
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    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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