TTK Prestige — Damaged products no refund

I purchased water filter 1.0 steel online from prestige website. It is not working Called regional office, customer care. No one is responding. Not giving refund. The regional office pune no. Not responding call [protected]
The area service person number [protected]
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    TTK Prestige Phone
    +91 11 4509 2366
    +91 11 4509 2377
    TTK Prestige Address
    38, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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