TTK Prestige — Prestige Royale Plus Schott Glass 3 Burner Gas Stove, Manual Ignition, Black

Address:

Chennai

On 26th Jul i've registered a complaint with TTK Prestige customer care that my Prestige Schott glass 3 burner gas stove's glass is broken out of heat produced, its a lifetime warranty product for glass but from the time of complaining my issue, customer service department is very lethargic and has been asking for a bill copy which we missed. When approached the agency which has sold us the product denies to issue the bill copy by saying that they do not retain any bill copy beyond 3 months??!!! I've been regularly following up with their call center and executive whoever attends the call assures of closing the complaint but nothing moved so far. Very irresponsible attitude!!! Please do not believe the life time warranty tags as these people play game with these magic letters and do not wish to understand what customer thinks.. Just waste of money & time