TTK Prestige — product repair under warranty

Address:

Kollam, Kerala, 691512

Hi there,
I have had purchased a prestige roti maker on 1st july 2017 and it stopped working in the month of jan 2018. Since the product was under warranty i have had registered for online complaint (Complaint no: eran2894804r) and have given the product at prestige kundara service center on 18th jan 2018. Even after 4 weeks they are yet to receive the spares and fix the roltimaker.