| Address: | Wigmore House, Wigmore Lane, Luton, LU2 9TN |
I was refunded by credit card for the sum of £22.50 for the appalling food served on flight tom 2744 on 9th june 2019. This credit has never been processed. I made an online complaint on17th june 2019 and still have had no response. I sent a letter to chief exec on 16th july, still no response!
I rang yesterday to complaints team and was assured by divyansh that a manager would ring me within the hour and i would receive an email response within 24 hours. Still no response.
Where do i go from here? This customer service and complaints team are appalling. Was this information helpful? | 
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